Thieves at Ticketmaster Owe Us a Whopping $1.50
Now going to see Jay-z will only cost you $298.50. Fantastic.
For as long as I can remember Ticketmaster has been the bane of my existence. When it comes to acquiring tickets to a prized sporting event or concert I always dread participating in their rigged electronic lottery. Over the years I’ve struck out on tickets for too many events to remember, however two will always stick in my mind.
In 2000, the Mets reached the World Series for the first time in my life and I desperately wanted to go. The tickets went on sale at 10 a.m.—my dad was on the Ticketmaster website and I was calling from his phone. I pressed redial and listened to a busy signal for over five hours. Over ten years later I tried and failed on three separate occasions to score tickets to LCD Soundsystem’s farewell dates in NYC.
Like millions of others I have had a legitimate gripe with the relative monopoly that is Ticketmaster, watching as ticket brokers somehow grab every ticket in the lower bowl of Madison Square Garden, then inflate prices by 1000 percent.
There is nothing more frustrating than being unable to purchase an upper-level ticket at Madison Square Garden because scalpers and brokers flood the website. To make matters worse, on the rare occasion when you finally get through the “security measures” and earn the opportunity to buy tickets you get hit with $30 of mysterious fees. As it turns out, Ticketmaster’s wallet-rape of hidden charges has been illegal. Now, they’re finally being forced to pay up — a measly $1.50. Gee, thanks.
Because of a proposed class action settlement, Ticketmaster is being forced to credit $1.50 per ticket order (up to 17 orders) to customers due to the fact that they profited off of “processing fees” without declaring as much.
And despite the reparations, Ticketmaster can continue to profit off transactions — they just have to say they’re doing so on their website.
According to court documents, the original claim, filed October 21, 2003, also implicates UPS’ delivery price for expedited delivery of tickets as deceptive. Those part of the UPS subclass of the suit are entitled to an additional $5.00 credit per ticket.
This could end up costing Ticketmaster a hefty amount of money. If, in any given year over the four-year redemption period, less than $11.25 million is redeemed by customers, Ticketmaster is going to donate the remainder to charity.
It’s nice to see the sheisty ticket company being punished for blatantly ripping customers off for over a decade, but something about $1.50 just doesn’t seem satisfying. I completely understand that Ticketmaster will lose a minimum of $45 million over a four year span, but it still doesn’t feel like enough. The most an individual can receive from this settlement in savings is $25.50. I’m sure this has their executives shaking in their boots — they might even rent out their third vacation home in Aspen during the off-season.
It is about time they are forced to take some accountability for the bullshit they’ve put customers through, but the only way Ticketmaster can do right by me is inventing a time machine so I can go to game three of the 2000 World Series. Until they figure that out, fuck ‘em.